PailPal Privacy Policy

PailPal is a quoting, scheduling, invoicing, and mileage-tracking app for house cleaning businesses, published by NerdSnipe Inc. (“we,” “us,” or “our”). This Privacy Policy explains how PailPal handles information when you use the app.

Client, schedule, invoice, and mileage data syncs through Apple's CloudKit private database, scoped to your own iCloud account. It is never visible to us — we don't operate a server for PailPal at all. There is no account and no sign-up.

To function, PailPal stores the data you enter while running your cleaning business, including:

• Clients and properties (contact details, address, access notes, pets, preferred products, price history)
• Your price book settings and mileage rates
• Quotes, scheduled visits, and recurrence settings
• Invoices and receipts, including payment status
• Mileage entries you log manually (date, distance, rate used)

Contacts you pick to create a client are read from your iPhone's contacts through the system contact picker, which requires no separate permission prompt and does not grant PailPal ongoing access to your full address book.

PailPal requests location access (When In Use, iPhone only) solely so you can manually start and stop a mileage log while driving to or from a job. PailPal does not track your location in the background and does not record location data outside of a mileage entry you explicitly start.

All PailPal data is stored in a local database on your device and synced automatically between your own iPhone and Mac exclusively through your private iCloud account (CloudKit's private database).

PailPal has no backend server of its own — nobody at PailPal, and no third party, can see, access, or receive your client, schedule, invoice, or mileage data. Only you, signed into your own iCloud account, can see it. Sync is not optional to turn off, but it never leaves Apple's iCloud infrastructure tied to your Apple ID.

PailPal's free tier, free trial, and any paid subscription or one-time unlock are managed entirely through Apple's App Store / StoreKit. Subscription validation happens through StoreKit only — we never receive your payment information.

PailPal does not include analytics, advertising, or tracking SDKs of any kind, and does not track you across other apps or websites.

Because your data lives on your device and in your own private iCloud account, deleting the app — and, if desired, its iCloud data via iOS/macOS Settings — removes your PailPal data. We have no server-side copy to separately delete, and cannot retrieve or restore your data on your behalf.

PailPal surfaces mileage rates and sales tax figures as simple, editable records you control. It is not tax advice. You remain responsible for the accuracy of your own records and for complying with applicable tax requirements.

PailPal is a professional tool for running a cleaning business and is not directed at children under 13. We do not knowingly collect personal information from anyone, including children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of PailPal after an update constitutes acceptance of the revised policy.

Questions about this Privacy Policy or PailPal's privacy practices: